Post by Dominiko on Jan 21, 2011 18:37:58 GMT -5
Home improvement retailer Lowe’s Cos. Inc. plans to enhance its e-commerce site next year with a feature that will let customers track their transaction histories, check extended protection plan information, and share project information with Lowe’s employees and others.
MyLowes.com, scheduled to launch in mid-2011, is part of the company’s strategy of improving customer experience, chairman and CEO Robert Niblock told attendees at the Lowe’s 2010 Analyst and Investor Conference last week.
MyLowes.com will “allow customers to share more of their home improvement experiences with Lowe’s through an intuitive, customer-focused portal as well as the online communities, and project planning and product subscription tools,” Niblock said.
Rest of the Article: www.internetretailer.com/2010/12/08/lowescom-will-be-more-personal-and-social-2011
MyLowes.com, scheduled to launch in mid-2011, is part of the company’s strategy of improving customer experience, chairman and CEO Robert Niblock told attendees at the Lowe’s 2010 Analyst and Investor Conference last week.
MyLowes.com will “allow customers to share more of their home improvement experiences with Lowe’s through an intuitive, customer-focused portal as well as the online communities, and project planning and product subscription tools,” Niblock said.
Rest of the Article: www.internetretailer.com/2010/12/08/lowescom-will-be-more-personal-and-social-2011